Course Details



Study Load

Full Time

Course Location



1 day


Statement of Attainment in Responsible Conduct of Gambling

The Responsible Conduct of Gaming (RCG) opens your career opportunities to gain work gambling industry. Learn to provide responsible gambling services and manage patrons using gaming machines in your establishment with a Responsible Conduct of Gambling (RCG) card.## LEARN NEW SKILLSThrough a mix of theory and practical coursework, learn to:- Provide responsible gambling services to customers- Promote safety (harm minimisation) in venues where there are gaming machines- Recognise gambling problems and addiction- Follow legal and organisational procedures- Stay up to date with the latest gambling law## DEVELOP YOUR TALENTDevelop the attributes to help you get ahead:- Effective communication skills- Good organisational skills- Judgement skills## ACHIEVE YOUR GOALSCompleting this course provides you with:- An interim RCG certification that allows you to work immediately in gaming venues across NSW, before applying for competency card- Knowledge of regulations and legislation around gaming responsibilities## GROW YOUR CAREERTake your career further with the:- Statement of Attainment in Responsible Service of Alcohol- Certificate II in Hospitality- Certificate III in Hospitality- Certificate IV in Hospitality- Diploma of Hospitality Management**Career opportunities:**Graduates go on to roles including:- Gaming attendant- Table game attendant- Croupier- Food and beverage attendant


  • Provide responsible gambling services

Standard entry requirements

## ENTRY REQUIREMENTSThere are no entry requirements for this Statement of Attainment course. You can enrol now.## COURSE SUCCESS REQUIREMENTSDuring your study, you will need to meet specific requirements to complete your coursework.You need to meet the following requirements to be able to undertake work placement. Your teacher will let you know when you need to provide evidence of:- Photo identification such as your license or proof of age card## LICENSING REQUIREMENTSBy successfully completing this course, you will receive an interim Responsible Conduct of Gambling (RCG) certification to allow you to work immediately in gaming venues across NSW.You will need your interim RCG certificate to apply for an RCG competency card through the [NSW Services]( you can take this course to become job ready but you will not be able to work around gaming machines until you are 18 years old.**Competency cards**To get your NSW RCG competency card:- Present your interim certificate to a Service NSW centre and complete a 100 point identification check- Service NSW will post your card to you. You should allow up to one month for its delivery- Digital competency cards are available via the Service NSW app. Download the app from iTunes® or Google Play™ and follow the prompts**Recognition of NSW RCG competency in other jurisdictions**Responsible conduct of gambling legislative and knowledge requirements differ across borders. Check with the relevant state authority for further information.